Shipping policy
Where we ship
We ship worldwide from our gallery in Chicago.
Rates
Shipping is charged per order, based on the total weight of the order:
- United States: $10 for orders up to 5 lb; $20 for orders from 5 to 20 lb.
- International: $70 for orders up to 20 lb.
Other shipping options may be offered at checkout. Larger or heavier items, including framed pieces and orders over 20 lb, are quoted individually; please contact us before ordering.
Packing
Each piece is packed to suit its size and condition, either flat or rolled in a tube.
Insurance and signature
Every shipment is insured up to $200 at no extra charge. Full-value insurance is available on request for an additional fee. A signature on delivery is not required unless you ask for one; for higher-value pieces we may contact you to offer it.
Delivery time
Orders typically arrive within 5–7 days of purchase.
Local pickup
Free pickup is available by appointment at our gallery: 1200 W 35th St #425, Chicago, IL 60609. Contact us to arrange a time.
Duties and taxes
International buyers are responsible for any customs duties, import taxes and fees charged by their country.
Returns
See our Returns & Buy-Back policy. Return shipping is paid by the buyer unless the item arrived damaged or not as described.
Questions
Email info@nwcartographic.com or call (312) 496-3622.